Pickup Time

Dropoff Time

Note:

Bike will be delivered with in 5 km of radius, after charges will be charged extra.

Payment process

Rental charges has to be paid online for the duration chosen while booking the bike

Delay

A rental day is 24 hours. A fee of Rs 200/- per hour is applicable for vehicles returned late after the grace period of 30 mins. The fine is applicable for a maximum period of 2 hours post which a full day rental amount will be charged.

Documents

Member should have a valid motorcycle driving license and a copy of the same to be submitted along with an Address proof

Use of Vehicle

These motorcycles we rent are large, heavyweight, very powerful and not appropriate for beginner or inexperienced riders. The lessee should have a valid driving license, be at least 18 years old and must always wear a helmet while riding. Must have appropriate riding gear, i.e... Boots or closed toe shoes, pants & eyewear. No flip-flops, sandals or shorts. Only the lessee is permitted to drive the vehicle Lessee is responsible for his insurance; Lessor will not be responsible for any accidental expenses of Rider. The lessee shall use the bike entirely at his/her own risk and agrees that lessor will not accept any responsibility or be held accountable for any loss, injury or death as a result of, or leading from the hire of any of the vehicles. The bike shall be returned back to lessor in the same condition in which it was handed over to lessee. In case the vehicle returned is found excessively dirty/muddy, the lessee will have to bear the charge of washing not exceeding 200 Rupees. Rental package does not include Fuel, Toll, road side assistance and Taxes Lessee is responsible for any traffic violations incurred due to your use of a rented vehicle. Lessor is not liable for any costs from any such violation. You must report such violations to a Lessor’s Representative as soon as possible. Towing service will be borne by the customer in case of unlikely event of tire puncture or collision or breakdown due to improper usage. In the event of mechanical or technical failure, we will take care in towing the bike at our own cost All our bikes have GPS tracking devices; we recommend that you follow speed guidelines – our team gets automated updates on the bikes that exceed speed limits.

Prohibited Uses

The use of a Lessor’s vehicle under the following conditions is prohibited: Our motorcycles cannot be used for rallies and rally surcharges or any format of professional or amateur competitions and media usage. By any person who is under the influence of (i) alcohol or (ii) any drug or medication under the effects of which the operation of a vehicle is prohibited or not recommended. In carrying out of any crime or any other illegal activity.

Delivery process

Lessee has to be present at the agreed date and time to pick up the bike. Delivered vehicle cannot be rejected after handover. Once accepted by Lessee or his/her representative at the time of pickup, vehicle is not to be returned before agreed contract period. Lessee should do quality test of bike before he accepts bike from Lessor. Though we do quality checks at our end before delivery, lessee is expected to see if there are any damages and report the same to representative of lessor and photos shall be captured of the same. One signed copy of the contract is to be kept by each party.

Handover process

Lessee has to inform us 2 hrs in advance before the end of the contract Period. Pick-up date and time will be mutually decided by lessee and us. The drop –off location will be the same as the pick-up location. Lessee has to be present at the agreed date and time.

Damage policy

The Lessee agrees to pay for any damage to, loss of, or any theft (disappearance) of parts of bike, regardless of cause or fault. Item damaged beyond repair will be paid for at its Market Price. The representative shall check the bike and its parts in order to ascertain any damage to items. Damage shall be defined as follows: Any damage which existed prior to the handover of the Motorbike and was agreed between the lessee and lessor will not be chargeable to the Lessee. Tear in seat cover will result in charge towards replacement of seat cover. Opening up a stitched joint will not be chargeable. Any variation showing damages, if ascertained as not caused by normal wear and tear, would be charged and would have to be borne by the Lessee In case of an accident or collision, the rider members are accountable to pay a standard amount towards the accident insurance not exceeding Rs. 15,000(which may vary depending on the severity of the damage). The members are bound to pay for the repairs incurred due to damages caused by the collision/accident. Any charges exceeding Rs. 15,000 will be claimed from the insurance. The above point is not valid for bikes exceeding 200cc. In such cases the actual repair amount must be borne by the rides/user. The insurance will only be claimed if the loss is exceeding 25% of the bike value. In the event of a collision, either due to the fault of the rider himself or due to any other unavoidable instance, the costs involved in towing or confiscation of RB bikes are to be borne by the members alone Inactive hours during the repair period shall be charged to the rider member at 50% of the per day rental amount

Fuel Policy

Fuel is client’s responsibility. We will be giving you sufficient fuel to reach the nearest fuel pump.

Process

Royal Brothers may send booking confirmation, itinerary information, cancellation, payment confirmation, refund status, schedule change or any such other information relevant for the transaction, via SMS or by voice call on the contact number given by the User at the time of booking; Royal Brothers may also contact the User by voice call, SMS or email in case the User couldn't or hasn't concluded the booking, for any reason what so ever or to know the preference of the User for concluding the booking and also to help the User for the booking. The User hereby unconditionally consents that such communications via SMS and/ or voice call by Royal Brothers is (a) upon the request and authorization of the User, (b) 'transactional' and not an 'unsolicited commercial communication' as per the guidelines of Telecom Regulation Authority of India (TRAI) and (c) in compliance with the relevant guidelines of TRAI or such other authority in India and abroad. The User will indemnify Royal Brothers against all types of losses and damages incurred by Royal Brothers due to any action taken by TRAI, Access Providers (as per TRAI regulations) or any other authority due to any erroneous compliant made by the User against Royal Brothers with respect to the intimations mentioned above or on account of any wrong number or email id provided by the User for any reason whatsoever.

Maintenance

The customer is liable for checking engine oils during a trip and maintaining the vehicle while on road. Any mechanical failures should be reported immediately. Customers may be held responsible in case of a mechanical failure resulting due to negligence of the normal maintenance while on the trip.

Cancellation policy as below:

Less than 24 hrs before the pick up time: 100% rental charges will be withheld and security deposit will be refunded. Between 24-48 hrs of the pick up time: 50% rental charges will be withheld. 48 hrs or more prior to the pick up time: 10% rental charges will be withheld.